We appeal your UK private parking charge - done for you.
£10 flat. We focus on the most winnable cases - APCOA charges, airport drop-off fees, railway station parking, and notices that arrived late. These are the situations where a law called the Protection of Freedoms Act 2012 often means you, the vehicle's registered keeper, cannot be made to pay. Money back if your appeal is unsuccessful or out of scope.
A private parking charge is not a fine, and it is not from the council - it is an invoice from a private company. For them to make you, the vehicle's registered keeper, pay, they have to follow strict rules set out in a law called the Protection of Freedoms Act 2012 (POFA).
These companies get those rules wrong all the time - sending the notice too late, wording it incorrectly, or operating on land where the rules do not apply at all. When that happens, they cannot legally make you pay as the keeper. We find those mistakes and appeal for you.
How it works
Built for speed and simplicity - updates happen by email, no login needed.
What type of charge do you have?
Select the route that matches your ticket. Rail and station cases include Indigo Parking / SABA Parking.
Got a charge from a different operator? We'll attempt an appeal on your behalf using the strongest available grounds. This route is best effort - no refund applies.
Simple pricing
One price, one promise: we only take straightforward cases.
Covered operators only. Money back if your appeal is unsuccessful or out of scope.
For wider providers, use the Any PCN route. This is best effort only and is not refundable.
Secure checkout via Stripe. Your case is created immediately.
We back every appeal with our refund guarantee.
“I authorise AppealPilot to submit parking charge appeals and correspondence on my behalf for this PCN.”
Only collect what you need: name, address, VRM, PCN reference, and notice PDFs.
FAQs
Quick answers to the most common questions.
Yes. We handle private parking charge notices (PCNs) issued by private companies in the UK. We do not handle council-issued Penalty Charge Notices or police-issued fixed penalties - those are handled differently.
No. We focus on keeper liability appeals under POFA 2012 where naming the driver is not required or advisable. Identifying the driver as the registered keeper often weakens your position - we never do this without your explicit instruction.
The Protection of Freedoms Act 2012 (POFA) governs how private parking companies can pursue the registered keeper of a vehicle. It requires them to serve a correctly formatted Notice to Keeper within 14 days of the alleged contravention. Any error in this process means keeper liability is not established, and the registered keeper has no legal obligation to pay.
APCOA is the UK's largest private parking operator and issues millions of Parking Charge Notices each year. Many of these are issued at airports, hospitals, and railway stations where POFA keeper liability requirements are frequently not met - either because the NTK is served late, incorrectly formatted, or because the land is subject to byelaws that exclude POFA entirely.
Under POFA Schedule 4, a parking company must post the Notice to Keeper within 14 days of the alleged contravention. Day 1 is the date of the alleged offence. If the NTK is dated or postmarked on day 15 or later, keeper liability is broken regardless of whether the underlying parking charge was valid.
Airport drop-off and pick-up charges are issued as private parking charge notices - civil debts, not penalties. Most major UK airports use APCOA to manage drop-off zones, meaning the same POFA keeper liability arguments apply. We back every APCOA appeal with our refund guarantee.
Many railway station car parks are on land subject to railway byelaws. POFA 2012 does not apply on byelaw land, which means the parking company cannot establish keeper liability at all - regardless of whether the NTK was correctly served. Operators like Indigo Parking (SABA Parking) frequently issue charges on this land.
Upload the original Parking Charge Notice (PCN) and the Notice to Keeper (NTK) if you have received one, plus any reminder letters. Clear phone photos of the documents are fine - you do not need to scan them.
We review every submission and refund the £10 fee if your case falls outside our covered operators or if we identify an issue that means the appeal cannot proceed. We will tell you exactly why and suggest what to do next. And if a covered appeal is submitted but unsuccessful, we refund the fee too - see our terms for the full money-back guarantee.
Technically yes - private parking charges are civil debts and can be pursued through the small claims court. However, operators rarely pursue cases where a formal appeal has been submitted on keeper liability grounds, because they risk an unfavourable precedent. We submit the strongest possible grounds at the first stage.